Shipping Policy

Please reach out to us if you have any questions regarding shipping at info@nastelle.com

We are delivering the products from our warehouse in EU, so there will be no additional taxes and delivery time will take between 3 and 7 days maximum, depending on the country (see the table bellow).  

Once your order has been placed, we starting processing it immediately to get it to you as soon as possibly. Unfortunately, this means that we are unable to make any changes to your order.

Please make sure all the details you offered are correct before checking out!

Order Tracking

All orders are processed and shipped within 1-2 business days (Monday through Friday, not including holidays). 

Once your order has shipped, you will receive an email confirmation with your tracking details to follow its progress. Please allow up to 48 hours for your tracking information to update once it has left our fulfillment center.

Please see bellow the shipping carriers we are working with in Europe and the aproximate delivery times. 

Delivery times in Europe

Country 

Carrier

Delivery time

Albania International Post 7-10 days
Andorra MRW HD 5-6 days
Austria DPD 4-5 days
Belgium Belgian Post HD 5-6 days
Bosnia&Herzegovina International Post 7-10 days
Bulgaria Econt HD 2-3 days
Econt PP
Croatia DPD HD 3-5 days
Cyprus International Post 10-12 days
Czech Republic Packeta Home HD 3-5 days
Denmark Post Nord 6-7 days
Estonia Omniva 5-7 days
Lithuanian Post HD
Finland Post Nord 7-8 days
France Colis Privé HD 5-6 days
Germany Home Delivery HD 4-5 days
Hermes PP
Greece ACS HD 3-4 days
Taxydromiki HD
BoxNow Box
Hungary Home Delivery HD 3-4 days
Iceland International Post 10-15 days
Ireland Fastway HD 6-8 days
Italy Bartolini HD 6-7 days
Bartolini PP
Kosovo International Post 10-15 days
Latvia Omniva HD 5-7 days
Liechtenstein International Post 7-10 days
Lithuania Omniva HD 5-7 days
Lithuanian Post HD
Luxembourg DPD HD 5-6 days
Malta International Post 7-12 days
Moldova Fan Courier 2-3 days
Monaco Colis Privé HD 5-6 days
Montenegro International Post 7-15 days
Netherlands DHL HD 5-7 days
North Macedonia International Post 7-15 days
Norway International Post 7-12 days
Poland Home Delivery HD 4 days
Portugal MRW HD 5-7 days
Romania Cargus 1-2 days
San Marino Bartolini PP 6-7 days
Bartolini HD
Serbia International Post 7-10 days
Slovakia Packeta Home HD 3-5 days
Slovenia DPD HD 4-5 days
Spain MRW HD 5-6 days
MRW PP
Sweden Post Nord HD 7-8 days
Switzerland Swiss Post Priority 6-7 days
Ukraine Nova Poshta 3-5 days
United Kingdom International Post 7-10 days
USA  US FedEx HD 10-15 days
Rest of the World International Post 10-21 days

Shipping cost

Shipping cost is between €4 and €14.90.

Please see bellow the shipping costs per country and Free Delivery order value.

Country 

Shipping cost

Free delivery from

Albania €8.90 79
Andorra €7.90 €69
Austria 7.90 69
Belgium €8.90 79
Bosnia and Herzegovina 8.90 79
Bulgaria €4.00 €49
Croatia 7.90 69
Cyprus €9.90 €99
Czech Republic 7.90 69
Denmark €8.90 79
Estonia €8.90 79
Finland €9.90 €99
France €8.90 79
Germany 7.90 69
Greece 7.90 69
Hungary €4.00 €49
Iceland €9.90 €99
Ireland €9.90 €99
Italy 7.90 69
Kosovo 7.90 69
Latvia €8.90 79
Liechtenstein €8.90 79
Lithuania €8.90 79
Luxembourg €9.90 €99
Malta €8.90 79
Moldova €4.00 49€
Monaco €8.90 79
Montenegro 7.90 69
Netherlands €8.90 79
North Macedonia 7.90 69
Norway €9.90 €99
Poland 7.90 69
Portugal €8.90 79
Romania €3.00 €33
San Marino 7.90 69
Serbia 7.90 69
Slovakia 7.90 69
Slovenia 7.90 69
Spain 7.90 69
Sweden €9.90 €99
Switzerland €9.90 €99
Ukraine €9.90 €99
United Kingdom €9.90 €99
USA  14.90 €99
Rest of the World 14.90 €99

Packages shipped by International Post will arrive at your local Post Office. The parcels are partially* trackable on http://www.track-trace.com/ website. We will send you the tracking number by email . 

Please note that local custom taxes might apply depending on the country, except European Union. 

* - for packages sent by International Post, there will be information available when the parcel will leave the country of the warehouse and when the parcel will arrive at the country of destination. No information will be available on transit points.